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Return Policy

Return Policy

We accept returns on unopened, unused, and non-tinted items only. Please note that Suede Paint, Centurion, and Farrow & Ball products are all custom tinted and made-to-order, and therefore are not eligible for return.

All returns must be initiated within 30 days of purchase. The buyer is responsible for return postage. Once the return is approved and received, the original purchase price of the item will be credited, less the cost of shipping.

To start a return, please use the “Contact Us” link to request a Return Authorization Number before shipping the product back. Returned items that do not follow the above policies will not be eligible for a refund.

Order Issues & Damages
Any order issues, damages, or defects must be reported within 30 days of delivery. After this period, we are unable to offer refunds or exchanges. Items that are covered by a manufacturer’s warranty may still be eligible for replacement or repair directly through the manufacturer.

 

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